Terms & Conditions

TERMS & CONDITIONS – CHIPPY
Last updated: October 10, 2025

Welcome to Chippy (“we,” “our,” “us”). By accessing or using our website [https://www.chippycookiedough.com/, you agree to comply with and be bound by these Terms and Conditions (“Terms”). Please read them carefully before using our site or purchasing our products.

If you do not agree with these Terms, please do not use our website.

 

1. Overview

Chippy is an online business that sells raw cookie dough products that are intended for baking only.
Our products are not safe to eat raw and must be fully cooked according to the instructions provided on the packaging before consumption.

 

2. Eligibility

To place an order, you must be at least 18 years old or have permission from a parent or guardian.
By using our website, you confirm that all information you provide is true, accurate, and complete.

 

3. Products & Orders

a. Product Information
We strive to display accurate product descriptions, images, and ingredient information. Slight variations in color, texture, or packaging may occur.

b. Consumption Warning
Our products contain raw ingredients (such as flour and eggs) and are not safe for raw consumption.
Chippy is not liable for any illness or injury caused by eating our dough raw or not following baking instructions.

c. Availability
All products are subject to availability. We reserve the right to change, discontinue, or limit quantities of any item at any time without notice.

d. Order Acceptance
Your order is an offer to purchase our products. Once payment is processed and an order confirmation is sent, a binding agreement is formed.

e. Right to Refuse Orders
We may cancel or refuse orders due to suspected fraud, pricing errors, or stock shortages.

 

4. Pricing & Payment

All prices are listed in [currency] and include applicable taxes unless otherwise stated.
Payments are processed securely through Wix Payments, PayPal, or Stripe.
We do not store or have access to your full payment information.

 

5. Shipping & Delivery

We currently ship within [your country/region, e.g., the United States only].
Delivery times vary depending on your location and will be shown at checkout.
We are not responsible for delays due to courier issues, weather, or incorrect address information provided by the customer.

 

6. Returns & Refunds

Because our products are perishable food items, we do not accept returns or exchanges once items have been shipped.

If your order arrives damaged, incorrect, or unsafe to bake, contact us within 48 hours of delivery (with photos) at [your email address], and we’ll review your request for a replacement or refund.

 

7. Allergen Notice & Food Safety

Our products may contain or come into contact with wheat, milk, eggs, soy, peanuts, and tree nuts.
We clearly label allergen information, but cross-contact may occur.
Customers with allergies should review all ingredients before baking and consuming.
Chippy is not responsible for allergic reactions or improper food handling.

 

8. Baking Instructions

Each product includes baking directions.
Always bake the dough fully before eating.
Undercooked or raw dough should not be consumed under any circumstance.

 

9. Intellectual Property

All website content, including text, images, designs, and logos, is the property of Chippy and protected by copyright and trademark laws.
You may not reproduce or use our content without written permission.

 

10. Limitation of Liability

To the fullest extent permitted by law, Chippy is not liable for any direct, indirect, incidental, or consequential damages arising from the use or misuse of our website or products.
This includes but is not limited to illness caused by consuming unbaked dough, failure to follow instructions, or allergic reactions.
Our total liability shall not exceed the amount paid for the product(s) purchased.

 

11. Disclaimer

All products are sold “as is”.
We make no guarantees regarding outcomes or baking results, as they depend on individual ovens and preparation methods.
We do not provide medical or dietary advice.

 

12. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of [your state/province and country], without regard to conflict of law principles.

 

13. Changes to These Terms

We may update these Terms periodically. Updates will be posted on this page with a revised “Last Updated” date.
By continuing to use our website, you agree to the updated Terms.